SMB Business Disruption & Tech Debt 2.0

SMB BUSINESS DISRUPTION AND TECH DEBT 2.0®

How IT executives are leading their SMB organizations through the challenges of COVID-19 and expectations for accumulation and mitigation of various elements of technical debt.

We had just launched the IT Ally Institute as a non-profit organization designed to deliver value to IT leaders in SMBs through roundtable discussions, research, education and publications such as Tech Debt 2.0® by our founder Michael C. Fillios.

Associated with the book is the Tech Debt 2.0® Diagnostic, a 9 category, 54 question diagnostic that generates a profile of technical debt within an organization.

As business disruption due to COVID-19 became widespread we decided to ask our roundtable members to participate in a survey along with discussion during a virtual roundtable. These IT executive roundtables are conducted in cooperation with the Cincinnati USA Regional Chamber.

We talked to these executives about how their IT organizations were responding to the need to rapidly shift to work-from-home (WFH).

We also picked 9 questions to represent our 9 areas of Tech Debt 2.0® and rephrased them to ask whether they anticipated that their organization would invest time and money to mitigate each type of technical debt or whether they expected to accumulate more of this type of technical debt due to business pressure during this season of business disruption.

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By: Michael Fillios and Michael Swenson, September 2020

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