Did your organization have a business continuity and disaster recovery plan?
If yes, did your plans include preparation for an epidemic/pandemic?
What percentage of your workforce would normally work from home or on the road?
What percentage of your workforce is currently working from home?
How is the COVID-19 pandemic and related government and business actions impacting demand for your products and services?
What have been your greatest short-term technology challenges over the past few weeks?
What have been your biggest leadership challenges over the past few weeks?
What opportunities, if any, do you see arising out of the pressures of COVID-19?
Tech Debt 2.0™ is defined to encompass all future organizational obligations inherent in every decision to acquire, service or retire technology. Therefore the definition of Tech Debt 2.0™ applies not only to software development but the full range of enterprise technology including third party software, hardware, data, processes, contracts, upgrades, hiring decisions, staff training and technical leadership.
The dramatic pressures on many businesses triggered by COVID-19 have us speculating about what kinds of Tech Debt 2.0™ will accumulate over the next 18 months, and which might possibly be addressed. In this next section we ask you to anticipate how the business pressure of COVID-19 will impact a handful of measures of technical debt derived from our Tech Debt 2.0™ Diagnostic
Do you expect that business pressure of COVID-19 will help your organization to more strongly view the IT department as a vital asset and competitive advantage or will the cost pressures cause them to increasingly view IT as a cost center to be minimized?
Will the pressures from COVID-19 increase the commitment to documenting systems instead of relying so heavily on “key man” support personnel?
Will the pressure from COVID-19 increase the rigor with which IT project budgets are matched to corporate goals or will the project budgeting become more chaotic as pent up demand from various departments causes competition?
Will the pressure of COVID-19 cause IT services and capabilities to be seen as more central to business agility and customer responsiveness or diminish the role of IT in business agility?
How will business pressure from COVID-19 impact hardware refresh cycles within your organization?
How will pressure from COVID-19 impact investment in Business Continuity (BC) and Disaster Recovery (DR)?
Will pressure from COVID-19 increase or decrease the pace at which your organization is retiring legacy applications and migrating to cloud enabled applications?
Will the work-from-home pressure from COVID-19 increase the commitment to data governance and quality control for data resources or will there be a decrease due to cost pressures?
Will the emergency response needed for COVID-19 energize an accelerated mindset for future project delivery? Or, do you expect to see lack of energy from frustrations over delayed and cancelled projects?
In your own words, what areas of technical debt do you anticipate will be impacted the most by COVID-19 in your organization?
Which of the following best describes your executive role
What industry does your organization best fit into?
Approximately how many full-time equivalent employees were employed by your company at the beginning of 2020?
At the beginning of 2020 how many full-time equivalent employees worked in the IT function in your organization? Please include contractors, consultants and agency supplied staff supplementation in your total FTE count.
Are you interested in participating in a phone or video call interview as a follow-up to provide more detail on your views?
